Doctors and nurses, harnessed with masks and different type of protections, all look the same, they are practically unrecognizable. However, especially in some wards, human relations, smilesand glances are an essential part of the therapy. To overcome this problem, in the dialysis wards of the S. Orsola Polyclinic in Bologna, a simple and ingenious idea was implemented: a pin withname and drawing was put on healthcare workers’ overalls to give them a “face”. Coronavirus: in Bologna, healthcare workers have avatars on their badges